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Our Editions

From simple to sophisticated - choose from 6 editions and tailor further with options to meet your needs:
Editions Startup API Business API Enterprise API
Description Get started with Whispir API Core functionality for developers Enterpise API, enterprise service level
Platform users (min) 1 API User 1 API User 1 API User
Contacts included 0 0 0
Foundation modules Startup API Business API Enterprise API
Communications
Rich Message
Studio
Administration
Reports
Communities
Activity feed
Location
Messenger App
OneClick App
Composer App
Optional modules & API's Startup API Business API Enterprise API
Voice out
Events Optional Optional Optional
Maps
Text in Optional Optional Optional
Education
Voice in Optional Optional Optional
Multilingual
Contact API Optional Optional Optional
Whispir API
API Throughput* 5 req/sec 10 req/sec 30 req/sec
Implementation Startup API Business API Enterprise API
Orientation
Setup & Config Online Online Online
Deployment Online Online Online
Training Online Online Online
Review
Support Startup API Business API Enterprise API
Support options Basic Basic or Standard Basic, Standard or Premium
SLA N/A N/A or Standard Standard or Premium
Support access Web Web Web, Email, Phone
Hours available Business Business/24x7x365 24x7x365
Bus hours no cost Yes Yes Yes
A/H no cost No No Yes for Primum
Notifications No No Yes
Environment Startup API Business API Enterprise API
Storage location Choose from Australia, NZ, Singapore, USA Choose from Australia, NZ, Singapore, USA Choose from Australia, NZ, Singapore, USA
Pricing Startup API Business API Enterprise API
Starts at $0 AUD $250 p/m AUD^** $995 p/m AUD^**

* Included rate limits are applicable as default, please contact your Whispir consultant should your requirements exceed these limits.
^ Minimum spend - includes the same value in API messaging credits.
**Prices in Australian Dollars, price based on minimum number of platform users.


Editions Light edition Business edition
Description Light functionality for small to medium businesses Key functionality for small to medium businesses
Platform users (min) 1 5
Contacts included 1000 2500
Foundation modules Light edition Business edition
Communications
Rich Message
Studio
Team profiles
Administration
Reports
Communities
Activity feed
Location
Connect App
Messenger App
OneClick App
Composer App
Optional modules & API's Light edition Business edition
Voice out
Optional
Events
Maps
Text in Optional Optional
Education
Voice in
Multilingual
Contact API
Whispir API
API Throughput*
10 req/sec
Implementation Light edition Business edition
Orientation
web conf
Setup & Config Online Online
Deployment Online Online
Training Online 1hr web
Review
Support Light edition Business edition
Support options Basic Basic
SLA
Support access Web Web, email
Hours available Business Business
Bus hours no cost Yes Yes
A/H no cost No No
Notifications No No
Environment Light edition Business edition
Storage location Choose from Australia, Singapore, USA Choose from Australia, Singapore, USA
Pricing Light edition Business edition
Starts at $95 p/m AUD^** $595 p/m AUD^**

* Included rate limits are applicable as default, please contact your Whispir consultant should your requirements exceed these limits.
^ Minimum spend $50 p/m AUD - includes the same value in API messaging credits.
**Prices in Australian Dollars, price based on minimum number of platform users.


Editions Essential edition Professional edition Enterprise edition Platinum
Description Comprehensive functionality for essential business Comprehensive functionality for teams Comprehensive functionality for the enterprise The power of all Whispir modules and apps in one pack
Platform users (min) 1 5 10 100
Contacts included 1000 2500 5000 10000
Foundation modules Essential edition Professional edition Enterprise edition Platinum
Communications
Rich Message
Studio
Team profiles
Administration
Reports
Communities
Activity feed
Location
Connect App
Messenger App
OneClick App
Composer App
Optional modules & API's Essential edition Professional edition Enterprise edition Platinum
Voice out Optional Optional Optional
Events Optional Optional Optional
Maps Optional Optional Optional
Text in Optional Optional Optional
Education Optional Optional Optional
Voice in Optional Optional Optional
Multilingual Optional Optional
Contact API Optional Optional Optional
Whispir API
API Throughput* 10 req/sec 20 req/sec 30 req/sec 30 req/sec
Implementation Essential edition Professional edition Enterprise edition Platinum
Orientation 1.5 hr Web conf 3 hr In person 3 hr In person 3 hr In person
Setup & Config 4 hrs consultant 2 days consultant 2 days consultant 2 days consultant
Deployment 1 hr web conf 3 hrs in person 3 hrs in person 3 hrs in person
Training 1.5 hrs web 4 hrs in person 1 day in person 1 day in person
Review 3 days in person 3 days in person 3 days in person
Continual Improvement
Support Essential edition Professional edition Enterprise edition Platinum
Support options Std or premium Std or premium Std or premium Std or premium
SLA Std or premium Std or premium Std or premium Std or premium
Support access Web, email, phone Web, email, phone Web, email, phone Web, email, phone
Hours available 24x7x365 24x7x365 24x7x365 24x7x365
Bus hours no cost Yes Yes Yes Yes
A/H no cost Yes for premium Yes for premium Yes for premium Yes for premium
Notifications Yes for premium Yes for premium Yes for premium Yes for premium
Environment Essential edition Professional edition Enterprise edition Platinum
Storage location Choose from Australia, NZ, Singapore, USA Choose from Australia, NZ, Singapore, USA Choose from Australia, NZ, Singapore, USA Choose from Australia, NZ, Singapore, USA
Pricing Essential edition Professional edition Enterprise edition Platinum
Starts at Speak to us Speak to us Speak to us Speak to us

* Included rate limits are applicable as default, please contact your Whispir consultant should your requirements exceed these limits.
^ Minimum spend of $50 p/m AUD - includes the same value in API messaging credits.
**Prices in Australian Dollars, price based on minimum number of platform users.