Mastering effective COVID-19 communications

As the coronavirus COVID-19 pandemic disrupts supply chains and operating environments, organisations need effective communications, that are rapid to deploy and easy to update .

Our 12 ready-to-use workflow templates and Ten COVID-19 communication guiding principles enable you to interact with your people, suppliers and business partners in real time, consistently and at scale with full audit trails.

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12 ways to engage with your people and keep them informed

Staff Advisory

Easily inform your staff of the latest epidemic status, health advisories, change in operating protocols and actions.

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Customer Advisory

Facilitate ongoing, seamless engagement with your brand, build confidence and competitive advantage during rapidly changing market environments.

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Community Advisory

Relieve anxiety, enhance collaboration and maintain community fellowship. Travel advisories, health and safety protocols, FAQs, case status and containment, self service advisories, resource sharing and more.

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Supplier Advisory

Ensure critical supplier/vendor relationships are uninterrupted. Deploy safe engagement paths for continuous operations, even during alternate work arrangements.

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Service Delivery Advisory

Proactively inform service recipients of altered business operations, manage expectations and ensure easy feedback paths.

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Instant Teleconference & video

Simple, high-touch, remote engagement of diverse stakeholders anywhere they are and on any schedule. Connect. Engage. Thrive.

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Travel Declaration

Simple method for staff and stakeholders to declare their recent travel and exposure history. Ensure compliance with all entry protocols and allows for auditable contact traceability

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Wellness Report

Simple and efficient method for an individual to declare any sickness and symptoms. Communicates and informs those that need to know directly

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Statutory Reporting

Assist rapid response to any mandatory COVID case reporting requests. Person-to-person Contact tracing, travel declarations and self medically declared quarantine notices.

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Business Continuity Planning

Request staff to work from home or at an alternative location. Track acknowledgements and update location on a daily basis. Assist with contact traceability in the event of exposure to COVID-19icon

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Remote Working Notice

Issue notice to internal and external stakeholders on how best to reach staff and alternate work location.

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Template Launcher

Save frequently-used communications templates to your mobile device for easy access and sending of declarations or notices.

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Use our ten guiding principles to keep your stakeholders informed and master your COVID-19 communications.

Ten COVID-19 Communication Guiding Principles
Core Whispir Capabilities
1. Engage with all your stakeholders
Manage dynamic stakeholder profiles
2. Deliver consistent, standardized and useful communications
Bundled Communications Templates
3. Ensure communications are timely
Automate communications processes
4. Ensure communications and responses are actionable
One click response rules
5. Record all interactions for auditing purposes
Full on-demand audit trails
6. Ensure your communications secure and encrypted
Encryption at rest and automated data redaction
7. Restrict access to any sensitive information
Customisable security permissions and controls
8. Ensure your communications support engagement over multiple channels and platforms
Advanced omnichannel capabilities
9. Be prepared to be flexible and quickly modify content or update
Easy to modify processes
10. Establish processes to ensure statutory reporting obligations are meet
Automate statutory reporting
You don’t need an IT person to get the benefits of Whispir. You can start using Whispir templates with embedded workflow now. You can deliver consistent two-way communications with your stakeholders as COVID-19 evolves and new challenges arise, protecting your brand and building competitive advantage.

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