
{"id":1579,"date":"2018-10-01T22:17:30","date_gmt":"2018-10-01T12:17:30","guid":{"rendered":"https:\/\/whispir.wpengine.com\/10-stats-that-will-change-the-way-you-view-mobile-marketing\/"},"modified":"2025-02-11T22:26:05","modified_gmt":"2025-02-11T11:26:05","slug":"10-stats-that-will-change-the-way-you-view-mobile-marketing","status":"publish","type":"post","link":"https:\/\/www.whispir.com\/en-au\/10-stats-that-will-change-the-way-you-view-mobile-marketing\/","title":{"rendered":"10 stats that will change the way you view mobile marketing"},"content":{"rendered":"<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">Glance around any subway, park, or street, and you\u2019re sure to see a smartphone clenched tightly in the hands of a passerby. These days, everyone is pulled between the world around them and the next text message, email, social media post, YouTube video, and so on.<\/p>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">And it\u2019s no wonder, with an estimated\u00a0<a class=\"underline font-bold text-body text-primary\" href=\"https:\/\/www.statista.com\/topics\/840\/smartphones\/\" target=\"_blank\" rel=\"noopener noreferrer\">2.53 billion smartphones<\/a>\u00a0in use around the globe. From New York City to Timbuktu \u2013 smartphones are here to stay. With the\u00a0<a class=\"underline font-bold text-body text-primary\" href=\"https:\/\/www.pewglobal.org\/2016\/02\/22\/smartphone-ownership-and-internet-usage-continues-to-climb-in-emerging-economies\/\" target=\"_blank\" rel=\"noopener noreferrer\">exponential rise in mobile usage worldwide<\/a>, comes a need for mobile integration in your brand\u2019s marketing strategy. Need more proof? The following stats demonstrate the rise of mobile and why mobile integration must form part of any successful modern business&#8217;s sales and marketing strategy.<\/p>\n<ol class=\"RichText_OrderedList__nJmVW text-body text-primary\">\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">From 2007 to 2017, the number of texts sent each month increased by a staggering 7,700%, making SMS marketing a key customer communication channel. (<a class=\"underline font-bold text-body text-primary\" href=\"https:\/\/www.textrequest.com\/blog\/texting-statistics-answer-questions\/\" target=\"_blank\" rel=\"noopener noreferrer\">Statistic Brain<\/a>)<\/p>\n<\/li>\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">While consumers might be more mobile-savvy, they\u2019ve also become more impatient. A DoubleClick survey in 2016 showed that 53% of mobile site visits are abandoned if they take longer than 3 seconds to load. This, of course, is detrimental to nurturing potential customers, whether you&#8217;re a large corporation or small business.<\/p>\n<\/li>\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">For consumers seeking additional information on a product or service, an SMS message is often the preferred channel. According to Cappex, over 77% of students want to receive texts from their institutions and prefer them as a means of communication.<\/p>\n<\/li>\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">And if a problem arises?\u00a0<a class=\"underline font-bold text-body text-primary\" href=\"https:\/\/www.eweek.com\/networking\/consumers-like-using-text-messages-to-solve-customer-service-issues\" target=\"_blank\" rel=\"noopener noreferrer\">eWeek<\/a>\u00a0explains that texting is the highest-rated contact method for customer satisfaction compared with other channels, including phone calls and social media. This makes SMS a vital best practice any team should be implementing.<\/p>\n<\/li>\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">Have you ever wished you could text your favorite coffee shop, bar, or even shoe store in real-time? You\u2019re not alone \u2013 78% of people wish they could have a text conversation with a business (<a class=\"underline font-bold text-body text-primary\" href=\"https:\/\/www.textrequest.com\/blog\/customers-want-to-be-able-to-text-you\/\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral<\/a>). If that&#8217;s not a clear indicator that customer service happens via 2-way messaging, then we&#8217;re not sure what is.<\/p>\n<\/li>\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">Is your brand a part of the digital landscape? The next time you see a smartphone, think about this: Chances are, 8 out of 10 internet users are accessing the web through their phones (eMarketer). This means marketing campaigns must take into account all forms of digital communication, whether that&#8217;s SMS, email, video, or other.<\/p>\n<\/li>\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">The time spent each day on mobile phones has increased by 7 minutes, with consumers now spending over 3 hours a day on their devices.<\/p>\n<\/li>\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">Where can you reach your customers on mobile?\u00a0<a class=\"underline font-bold text-body text-primary\" href=\"https:\/\/www.merkleinc.com\/thought-leadership\/digital-marketing-report\" target=\"_blank\" rel=\"noopener noreferrer\">Merkle<\/a>\u00a0recommends Google because the search-engine giant holds a 95% share in mobile PPC ads. (Merkle)<\/p>\n<ol class=\"RichText_OrderedList__nJmVW text-body text-primary\">\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">Now, what about\u00a0<span class=\"italic\">how<\/span>\u00a0you can serve your customers with text marketing?<\/p>\n<ul class=\"RichText_UnorderedList__QrZdu text-body text-primary\">\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">Appointment reminders and booking reminders<\/p>\n<\/li>\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">2-way texting for live chat<\/p>\n<\/li>\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">Delivery notifications and shipping<\/p>\n<\/li>\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">Transactional messages including purchase confirmation, and more<\/p>\n<\/li>\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">Customer loyalty messaging like rewards, early-bird sale reminders, etc.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">If you\u2019re looking for a fast way to reach your audience,\u00a0<a class=\"underline font-bold text-body text-primary\" href=\"https:\/\/www.textrequest.com\/blog\/complete-overview-business-texting\/\" target=\"_blank\" rel=\"noopener noreferrer\">TextRequest<\/a>\u00a0finds that 95% of texts will be read within 5 minutes of being sent. So, when it comes to SMS advertising and the open rates it delivers, the right time can be just about any time.<\/p>\n<\/li>\n<li>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">Where else can a brand reach its target audience? While Google might be a great place to start, a study by\u00a0<a class=\"underline font-bold text-body text-primary\" href=\"https:\/\/www.smartinsights.com\/mobile-marketing\/mobile-marketing-analytics\/mobile-marketing-statistics\/\" target=\"_blank\" rel=\"noopener noreferrer\">Smart Insights<\/a>\u00a0finds that apps account for 89% of mobile media time, leaving a mere 11% spent on websites. And it just makes sense, seeing as apps help users avoid common headaches like pop-ups, spam-worthy emails, and poor load times.<\/p>\n<\/li>\n<\/ol>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">Whether you\u2019re selling B2B or B2C, a cohesive mobile marketing plan can take your sales and marketing efforts to a new level. Whispir&#8217;s omnichannel communications platform can help by delivering all-in-one text messaging, email marketing, and more.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Glance around any subway, park, or street, and you\u2019re sure to see a smartphone clenched tightly in the hands of a passerby. These days, everyone is pulled between the world around them and the next text message, email, social media post, YouTube video, and so on. And it\u2019s no wonder, with an estimated\u00a02.53 billion smartphones\u00a0in 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