
{"id":2111,"date":"2023-03-08T22:17:30","date_gmt":"2023-03-08T11:17:30","guid":{"rendered":"https:\/\/whispir.wpengine.com\/?p=2111"},"modified":"2024-12-23T20:33:48","modified_gmt":"2024-12-23T09:33:48","slug":"singapore-moves-to-block-scam-text-messages-australia-could-do-the-same","status":"publish","type":"post","link":"https:\/\/www.whispir.com\/en-sg\/blog\/singapore-moves-to-block-scam-text-messages-australia-could-do-the-same","title":{"rendered":"Singapore moves to block scam text messages; Australia could do the same"},"content":{"rendered":"<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">In 2022,\u00a0<a class=\"underline font-bold text-body text-primary\" href=\"https:\/\/www.straitstimes.com\/singapore\/scam-victims-in-s-pore-lost-6607-million-in-2022-almost-13-billion-in-past-two-years\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"underline\">Singaporeans lost a devastating $660.7 million to scammers<\/span><\/a>. And, contrary to the long-held belief that it\u2019s mostly older people getting conned, 53% of scam victims were actually aged between 20 and 39 years old.<\/p>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">To help combat this, the Government of Singapore\u2019s Infocomm Media Development Authority (IMDA) introduced a new Sender ID regime, which went into full effect on January 31, 2023. In this article, we\u2019ll explain how the regime works, how it could affect you, and whether it could possibly be coming to Australia next.<\/p>\n<h2 class=\"ts-h2 text-primary | mt-[0.75em] first:mt-0\"><span class=\"font-bold\">How does Singapore\u2019s Sender ID regime work?<\/span><\/h2>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">In October 2022, the IMDA announced that all organisations wanting to send SMS messages to Singapore users had to register their Sender ID. They had until January 31 2023 to complete this process, and since then, all unregistered Sender IDs have been marked as \u2018Likely-SCAM\u2019.<\/p>\n<div class=\"pt-6\"><img decoding=\"async\" src=\"https:\/\/www.whispir.com\/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=3840&amp;q=75\" sizes=\"(max-width: 600px) 500px, (max-width: 1200px) 600px, 800px\" srcset=\"\/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=16&amp;q=75 16w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=32&amp;q=75 32w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=48&amp;q=75 48w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=64&amp;q=75 64w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=96&amp;q=75 96w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=128&amp;q=75 128w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=256&amp;q=75 256w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=384&amp;q=75 384w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=640&amp;q=75 640w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=750&amp;q=75 750w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=828&amp;q=75 828w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=1080&amp;q=75 1080w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=1200&amp;q=75 1200w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=1920&amp;q=75 1920w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=2048&amp;q=75 2048w, \/_next\/image\/?url=https%3A%2F%2Fimages.ctfassets.net%2F9kxenxp0ev0j%2F4Bu6XP3Yib4sAHnatVCN9u%2Fb74e9141be017c4a281caf0f908a9f61%2FIMG_1042.jpg&amp;w=3840&amp;q=75 3840w\" alt=\"\" data-nimg=\"responsive\" \/><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-2112\" src=\"https:\/\/whispir.wpengine.com\/wp-content\/uploads\/sites\/8\/2024\/07\/download-7-1-300x254.png\" alt=\"\" width=\"576\" height=\"488\" srcset=\"https:\/\/www.whispir.com\/en-sg\/wp-content\/uploads\/sites\/8\/2024\/07\/download-7-1-300x254.png 300w, https:\/\/www.whispir.com\/en-sg\/wp-content\/uploads\/sites\/8\/2024\/07\/download-7-1-768x649.png 768w, https:\/\/www.whispir.com\/en-sg\/wp-content\/uploads\/sites\/8\/2024\/07\/download-7-1.png 828w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/div>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">This \u2018Likely-SCAM\u2019 marker was of course to caution users when receiving these text messages, but it also worked to give organisations a grace period to make sure their Sender IDs are properly registered and whitelisted.<\/p>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">After 6 months, the IMDA has indicated they will completely block all text messages sent from unregistered users. In other words, it\u2019s imperative that if you\u2019re sending SMS messages to Singapore users (or one day want to), and you don\u2019t want to be blocked, you need to register your Sender ID correctly.<\/p>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\"><a class=\"underline font-bold text-body text-primary\" href=\"https:\/\/help.www.whispir.com\/en\/articles\/6685133-sender-id-registration-for-sending-smss-to-singapore-faq\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"underline\">&gt;&gt; Check out our comprehensive FAQs for more information on Singapore Sender IDs<\/span><\/a><\/p>\n<h2 class=\"ts-h2 text-primary | mt-[0.75em] first:mt-0\"><span class=\"font-bold\">Australia could be next to block scam texts<\/span><\/h2>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">Australia is by no means immune to problems caused by scam texts. In 2022,\u00a0<a class=\"underline font-bold text-body text-primary\" href=\"https:\/\/www.maddocks.com.au\/insights\/accc-year-in-review-scams\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"underline\">Australians lost over $526 million to scams<\/span><\/a>; an unsurprising number when you consider the rampant texts being sent posing as legitimate organisations \u2013 including well-known banks and government agencies.<\/p>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">After seeing the successful implementation of Sender ID regimes in Singapore, and previous to that in the UK, Spain, and Ireland,\u00a0<a class=\"underline font-bold text-body text-primary\" href=\"https:\/\/www.theage.com.au\/business\/consumer-affairs\/proposed-sms-registry-could-block-scams-that-cost-australians-over-1m-a-day-20230212-p5cjw2.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"underline\">the Australian Communications and Media Authority has reportedly begun exploring whether it could be a viable move for Australia<\/span><\/a>.<\/p>\n<h2 class=\"ts-h2 text-primary | mt-[0.75em] first:mt-0\"><span class=\"font-bold\">What impact could regulated Sender IDs have?<\/span><\/h2>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">For Singapore and potentially Australia, Sender ID regulation can have an immensely positive impact \u2013 both on an individual and organisational level. It can help individuals feel more assured that text messages they receive are legitimate, and help mitigate risks for organisations who are targeted by scammers posing as them.<\/p>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">As a communications platform that\u2019s committed to helping you send the most engaging and secure messages possible, we\u2019ll keep you updated with any future developments in this space.<\/p>\n<p class=\"ts-body text-primary mt-[1.5em] first:mt-0\">You can also check out the great features we\u2019ve already implemented in our platform to protect our customers\u2019 privacy and data by\u00a0<a class=\"underline font-bold text-body text-primary\" href=\"https:\/\/campaign.www.whispir.com\/security-best-practices\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"underline\">downloading our free quick guide<\/span><\/a>, or discover them for yourself with a free guided demo.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 2022,\u00a0Singaporeans lost a devastating $660.7 million to scammers. And, contrary to the long-held belief that it\u2019s mostly older people getting conned, 53% of scam victims were actually aged between 20 and 39 years old. To help combat this, the Government of Singapore\u2019s Infocomm Media Development Authority (IMDA) introduced a new Sender ID regime, which 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