Retail and Hospitality

Customer centric communications solutions allowing you to connect your online and offline experiences driving customer engagement and elevating your brand.

Retail and Hospitality

Cut through the noise with an exceptional customer experience with Whispir.

Create memorable conversations and be present in the right place, at the right time with real time product recommendations, geo-targeted offers, end-to-end campaign management and customer feedback/survey functionality. 

The Whispir solution extends across your entire organisation, allowing you to remove manual processes with a range of integrations to optimise internal processes such as shift management, staff communications and security and incident management.

Whispir solutions for Retail and Hospitality

Customer Engagement

SMS Marketing & Customer Feedback

Personalised Loyalty Campaigns

Multi-Channel Engagement

Business Continuity

IT Service Management

Company-wide Updates

Call Centre Workflows

Employee Engagement

Shift Fulfilment & Rostering

Staff Feedback

Onboarding & Training

Day to day Operations

OH&S Checklists & Surveys

Appointment Reminders

Contactless Delivery

Benefits of the Whispir Solution

Contact Management

Truly connect with the right audience.

Create, manage and store contacts with a multitude of personalisation and targeting options. Get a complete view of your team, customers, suppliers and stakeholders by bringing together all your contacts with Whispir.

Contact Management

Messages

Send clear and concise information directly across multiple channels.

Leverage SMS, email, WhatsApp or voice to optimise engagement and increase cut through. Use our drag and drop editor to create professional and engaging content that’s on brand and on trend without the need for design or development resources.

Messages

Workflows

Create logical communication workflows which operate simultaneously.

Customisable to your organisation and use case, use our intelligent technology to advance, iterate and develop faster. Bring organisation ideas to life quickly and turn on new revenue streams with minimal effort. Drive growth and engagement with integrations to CRM and loyalty systems.

Workflows

Reporting

Make your interactions intuitive and driven by data.

Efficiently rollout processes and activities that can be tracked and measured at every step. Reduce risk and free up valuable resources by automating statutory reporting processes.

Reporting
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See Whispir in action and try our real-time mobile demo:

"At George Weston Food our Business unit drives their own direction, the Whispir platform has been seen to be a tool that all can utilise. From HR through Ops and Customer Service/ Sales we are adapting the one platform to meet out different needs."

Michael Hull
Vendor and Risk / Business and Architecture Team Lead
Business & Technology Service

Ready to empower communications at your organisation?

Book a personalised demo with our team.