Omnichannel Business Communication for Hospitality & Retail Solutions

Centralized customer engagement software allows you to connect your online and offline experiences to elevate your brand and capture the interest of more travelers and shoppers. Explore our platform

Increase customer engagement with exceptional messaging

Cut through the noise with a unique customer experience thanks to the Whispir platform. Our all-in-one dashboard lets you create memorable conversations via business text messaging, email, mobile apps, and more – distributed in bulk, personalized, or scheduled for peak sales times.

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Greet and retain every consumer base.

Whispir’s multilingual support options enable you to deliver seamless business communications for consumers, no matter their preferred language.

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Streamline operational processes.

The Whispir platform is built for speed. That means you can quickly inform stakeholders of pricing changes, shift changes, short supplies, and more.

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Find a solution for every environment.

From mountain resorts to large grocery chains, Whispir offers digital business solutions in the form of two-way communication all the way to QR code contact tracing.

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Transform the digital customer journey one message at a time

A successful sales funnel means being present in the right place, at the right time. It also means greeting consumers with real-time product recommendations, geo-targeted offers, end-to-end campaign management, and customer feedback/survey functionality. With Whispir, you can do all of that, and more.

Customer Engagement

  • SMS Marketing & Customer Feedback
  • Personalized Loyalty Campaigns
  • Multi-Channel Engagement

Business Continuity

  • IT Service Management
  • Company-Wide Updates for Consistency
  • Call Center Workflows for Better Customer Service

It Service Management

  • Shift Fulfilment & Rostering
  • Staff Feedback Forms & Surveys
  • Onboarding & Training Workflows

Employee Engagement

  • OH&S Checklists & Surveys for Compliance
  • Scheduled Appointment Reminders
  • Contactless Delivery Capabilities
Internal Outreach
Internal Outreach

Retail and hospitality solutions for an extended workforce

Whispir’s answer to employee communication needs extends across your entire organization, allowing you to remove manual processes with a range of integrations. All put together, these additions optimize internal processes such as shift management, staff communications, as well as security and incident management.

Retail Marketing
Retail Marketing

Brand loyalty begins with unique retail communications

Improve your out-of-store marketing with targeted offers and promotions, thanks to Whispir’s ability to geo-target potential customers. Plus, you can take consumers on a personalized journey with Whispir’s ability to provide loyalty surveys and tailored notifications.

Employee Growth
Employee Growth

Discover more hospitality staffing solutions with Whispir

For hiring managers, the retail environment can often feel like a revolving door of candidates. With Whispir, you can ease the burden of hiring, onboarding, and keeping employees on-staff by automating each step of the hiring process with digital documents, landing pages, and more.

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Whispir drives customer sales and workplace efficiencies for businesses all over the world.

At George Weston Food our Business unit drives their own direction, the Whispir platform has been seen to be a tool that all can utilise. From HR through Ops and Customer Service/ Sales we are adapting the one platform to meet out different needs.

MICHAEL HULL

Vendor and Risk / Business and Architecture Team Lead, Business & Technology Service

Ready to craft and deliver unique customer communications?

Find out how Whispir transforms communications for customers and business owners alike.