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We know our stuff, here’s how you get in touch.

Email

We know our stuff so reach out for help anytime.

Email us at
support@whispir.com

Phone

Sometimes it’s nice to hear a voice at the other end of the line. Call us on:

Form

Need to provide us with a bit more detail? No problem, send support enquiry.

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Shanghai Dolly Nightclub Video Case Study

Singapore's hottest club uses Whispir to send 150,000 SMS per month, with 75% click through, and 20% response. Here's...

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Industry Spotlight: Education (Australia)

When a school is affected by an emergency, they need to know how to respond.

In the event of a natural disaster, an i...

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Customer Story: Video Igniter - Introduction to Whispir

Meet Derek Merdinyan, Founder and CEO of Video Igniter.

He shares why he is adding text messaging to the ways he comm...

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When you Whispir, people listen

Create world-class communications, customized for your audiences.

Whatever industry you're in, audiences expect you t...

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Service Level Agreements.

RESPONSE TIME FRAMES
SERVICE COMPONENT Support Level
Standard Premium
Priority 1 - Response Time 4 hours 1 hour
Priority 2 - Response Time 8 hours 2 hours
Priority 3 - Response Time 16 hours 4 hours
Priority 4 - Response Time 3 business days 8 hours
RESTORE TIME FRAMES
SERVICE COMPONENT Support Level
Standard Premium
Priority 1 - Restore Time 24 hours 4 hours
Priority 2 - Restore Time 72 hours (3 days) 12 hours
Priority 3 - Restore Time 5 business days 24 hours (1 day)
Priority 4 - Restore Time N/A N/A
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