CUSTOMER ENGAGEMENT
Elevate your customer engagement experience
Increasing customer engagement is crucial as it fosters loyalty, drives repeat business, and generates positive word-of- mouth. Engaged customers are more likely to become brand advocates, provide valuable feedback, and contribute to business growth, creating a competitive advantage in today's customer-centric marketplace.
Solutions and Benefits
Create an immersive customer experience with intelligent communications. Whispir ensure seamless connectivity for different types of organisations anytime, anywhere.
Promotional campaigns
Create personalised promotions with targeted customer communications
Appointment reminders
Reduce no-shows and cancellations with scheduled reminder communications.
Product and service updates
Communicate product and service updates through the right channel to ensure your message gets cut through.
Collection & Payment reminders
Improves debt resolution and payment efficiency through predefined workflows
Onboarding and retention
Improve onboarding and retention with triggered customised messages for diverse audiences.
Delivery notifications
Increase customer satisfaction with timely information through triggered communication based on package location
Feedback & Surveys
Give your customers easy ways to provide feedback with simple SMS satisfaction surveys.
Multi-channel approach - Omnichannel Communications
Engage on your customers’ preferred mobile channels –including SMS, WhatsApp, and push notifications
We have answers to your questions
We don’t let anything get in the way of good communications. If you’re stumped by something, we can help.
