Powerful features - 2-way texting
Engage people with automated two-way texting
Make meaningful connections with your customers, employees, and contacts. With two-way texting, you can receive feedback and responses while also tracking response rates and automating follow-up messages.
Leverage SMS messaging to build trust and cut through the noise
Maximize your reach through SMS, with an average open rate of 98% and the ability to send texts globally using local region carriers.
Utilize important data and reporting insights to deepen connections
Monitor delivery and response rates of your two-way texting communications and send personalized follow up messages to those who haven’t responded within a certain timeframe.
Encourage feedback from customers, staff, and stakeholders
Use two-way communication to foster trust and build engagement - from allowing feedback to collecting booking confirmations.
Real world applications
The beauty of an SMS is that it captures the attention of the individual far more than an email, but still gives us access to rich content, and controlled and collated data collection for administration and record-keeping.
