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Blog / Best practices

Best practices

Find articles regarding communication best practices and how Whispir can help you integrate them into your communication strategy.

An elderly lady checking voice messages on the phone

Omnichannel communications

19 Sept 2022

6 min read

If you don't use voice messaging, you're missing out

A woman sits outside on a bench looking at her phone with a coffee cup in her hand.

14 Sept 2022

4 min read

5 benefits that only SMS text messaging can provide

Lower half of black man in suit with cellphone and laptop

12 Nov 2018

2 min read

How to use SMS for business communications

Overhead photo of three men looking at a tablet in a warehouse

21 June 2021

3 min read

Whispir helps manufacturers innovate digital communications

A millennial Asian woman with a headset sitting in an open concept office

9 July 2020

2 min read

AIA Insurance: A case study

Man holding a phone and looking down at it

6 May 2022

6 min read

Tone of voice: how to craft the right message with or without AI

Two firefighters look ahead in full gear

Omnichannel communications

3 Feb 2022

6 min read

7 reasons creating a digital crisis management plan will benefit your business

colleagues whispering in a noisy office

28 June 2022

5 min read

The way to increase engagement isn't shouting

Image of 6 ways to improve customer engagement through digital communication

8 June 2022

4 min read

6 ways to improve customer engagement through digital communication

Image of Why SMS is a powerful tool for construction companies

Industry impact

7 June 2022

4 min read

Why SMS is a powerful tool for construction companies

Struggling with multiple marketing channels to get more qualified buyers? ONE omnichannel marketing platform is all you really need. Less effort, more sales.

Omnichannel communications

31 May 2022

7 min read

5 easy & effective real estate digital marketing ideas to attract more potential clients

mobile app user and how to achieve high download rates with zero ad spend

Omnichannel communications

4 May 2022

6 min read

3 strategies to elevate your marketing plan for mobile apps – with zero ad spend

Woman looking down at her cell phone

31 Mar 2022

6 min read

How to send messages that capture attention – and save time

Asian insurance policyholders and the importance of good customer experience, CX, and omnichannel marketing

29 Mar 2022

5 min read

The reality for insurance: it’s good customer experience or goodbye

Image of 7 ways text messaging can transform your business

12 May 2022

6 min read

7 ways text messaging can transform your business

A millennial white man in a suit at a boardroom meeting with three white men out of focus in the background

1 Oct 2021

3 min read

The costs of poor crisis communications planning

Man in hardhat uses his mobile phone on the job

Data and insights

4 Oct 2021

6 min read

Key insights for effective business continuity management

business owner tackling sms phishing scams and safeguarding their customers with industry best practices

15 Mar 2022

4 min read

SMS phishing scams bite, but businesses can make things right

HR and recruitment worker dealing with burnout with digital communications to automate employee engagement to support talent acquisition and retention

14 Apr 2022

6 min read

HR & recruitment: Beating burnout with digital communications

Man in glasses holding a phone looking wistfully into the distance.

22 Apr 2022

6 min read

How to use data analytics to create messaging that connects and converts

Image of 6 bulk SMS best practices to follow.

9 Feb 2022

4 min read

6 bulk SMS best practices to follow.

A young woman wearing a plaid shirt looking at a phone and laptop with two young women talking in the background

6 Apr 2021

4 min read

The three pillars for successful multi-channel communications

Computer lab with eight people working and speaking on phones

4 Oct 2018

15 min read

Banking & finance operational communications

Man in a backward hat and all-black outfit holds a cellphone

Automated communication

11 Mar 2022

3 min read

How insurance agencies can maximize SMS engagement rates

Image of How to boost engagement with your insurance agents

Industry impact

24 Jan 2022

4 min read

How to boost engagement with your insurance agents

Screenshot of Whispir website with "ARE YOU SAFE" header

1 Oct 2018

5 min read

How to plan your crisis communications in advance

Overhead photo of a table of people with laptops, notebooks and coffees

16 Dec 2020

4 min read

The Whispir crisis communications framework for cloud-communications

Image of Industry spotlight: Local government

4 Oct 2018

3 min read

Industry spotlight: Local government

Close up of man with beard and a coffee looking at tablet

Automated communication

4 Oct 2018

5 min read

Communication tools to enable a flexible workforce

Overhead photo of white man in casual outfit leaning over his phone

4 Oct 2018

6 min read

6 common reasons apps fail, and how to make yours successful

White woman with brown hair looking at phone in outdoor pavilion

3 Oct 2018

4 min read

The power of mobile engagement

Lakefront properties engulfed in wildfire smoke

Automated communication

4 Oct 2018

6 min read

Communication nation: When crisis hits, technology is your greatest ally

Freight trains at a station at dusk

Data and insights

4 Oct 2018

10 min read

Transport & logistics operational communications

A close up of a hand holding a phone through a window

1 Oct 2018

6 min read

The most common SMS marketing mistakes

A two white men and one white women talking outdoors, with people in uniform in background

4 Oct 2018

6 min read

Local government crisis communications leadership

Fire fighter talking to two police officers in front of a firetruck

Industry impact

4 Oct 2018

6 min read

Effective local government coordination with crisis responders

Middle aged white man in a worksite uniform

3 Jan 2022

5 min read

Crisis management and communications: 8 ways to prepare

5 Ways Safety & Compliance Blog Image

19 Jan 2022

2 min read

5 ways to streamline your safety & compliance efforts

Outside of an emergency entrance of a hospital

4 Oct 2018

2 min read

Education crisis communications – a greater duty of care

A blue passenger train on an old brick bridge with forest surrounding

Industry impact

1 Oct 2018

4 min read

Transport & logistics crisis communications technologies

Closeup of a laptop on a desk

Automated communication

12 July 2021

9 min read

Communications intelligence: Predicting message types through machine learning

An Asian man in a suit in front of a grid of security camera monitors

4 Oct 2018

4 min read

7 strategies for effective BCM communications

Lower half of black man in suit with cellphone and laptop

Automated communication

8 May 2020

2 min read

Whispir platform used by government agencies for COVID-19 communications

A shipping port in a large city

1 Oct 2018

2 min read

The 10 major threats to global supply chains

A yellow and blue infographic about app performance

4 Oct 2018

3 min read

Infographic - creating a more effective mobile app strategy

A multicultural group of children in a classroom setting

Industry impact

4 Oct 2018

5 min read

Tools and strategies for effective education crisis communications

Young white woman wearing an apron in a grocery store, looking at a phone

4 Oct 2018

8 min read

Banking and finance customer engagement

Silhouette of a child looking out an airport window

4 Oct 2018

5 min read

Crisis communications - an inside guide

Video screenshot "Whispir How To: Bulk Message"

4 Oct 2018

4 min read

Whispir how to: Bulk message

Three white millennials in suits sitting around a desk looking at a tablet

1 Oct 2018

6 min read

5 steps to planning an internal communications program

A close up of a woman writing on a notepad with three other people around her

4 Oct 2018

5 min read

The benefits of effective internal communications