- Features
- Automated workflows
Automated message journeys that feel conversational
Craft deliberate message journeys with our automated communication workflows. Keep messages simple or build out thoughtful, multi-step conversations that foster intuitive engagement experiences for your audience. Use workflows to send an SMS response to an email, a voice message response to a text, or build something completely new! The possibilities are endless.
Personalised, frictionless business transactions at scale.
Conversion
Drive payment conversion rate by communicating with the right channels for your audience
PaidFaster
Get paid faster with consent to payment all from one workflow, accessible anywhere
Quick Set-up
An out of the box solution that drives business results
Be more inclusive with two-way communications
With Whispir’s automated communication workflows, you can engage in two-way communications over SMS, email, voice, and more – without having to navigate each message and/or response in the moment. This leads to purposeful communications that meet recipients on a personal level. Offer a single source of truth by crafting communications that feel human using unique talking points and follow-up prompts.
Set up and run templates made by humans for humans
Invest your time where it matters. We provide templates composed of pre-built conversation workflows that build real engagement and foster trust with your audience – even if you’re battling limited bandwidth.
Flexible triggers to handle a variety of events
With Whispir’s advanced workflows, you can utilize two sets of triggers to handle events as they occur. This includes manual triggers and those that are automated when forms have been submitted. This ensures that important messaging reaches audiences when it matters most – and when prep time is limited.
Monitor engagement to ensure you connect humanly
See how recipients are interacting with your messages by utilizing our workflow reports. By person or by device, you can ensure messages are actioned on or find out if messages were even delivered. With these insights, you can curate new messaging or focus on a new set of recipients to increase your ROI.
Enquire Now
Talk to a communication expert today about how you can create business communication efficiencies today.
See what happens when you Whispir
- Guides
- 1 min read
Sending SMS messages using web based forms & workflows
- SMS / Text Messaging
- 3 min read
Whispir’s web to SMS functionality
- News and events
- 2 min read
Whispir market update reaffirms Prospectus forecast
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By running on Amazon Web Services, our clients go from data to action. Whispir is enhanced to deliver even more intelligent workflows without the need to write any additional code or invest in additional technical labor.
- AEMO Spokesperson
We have answers to your questions
We don’t let anything get in the way of good communications. If you’re stumped by something, we can help.
Our best resources to get you started
- Guides
- 3 Feb 2021
Workflows call center service management
- Guides
- 3 Feb 2021
Agile communications tactics for law enforcement services
- Guides
- 3 Feb 2021
Master effective communications in a crisis
- Guides
- 3 Feb 2021
Whispir solutions suite for talent recruitment and communications professionals
- Guides
- 3 Feb 2021
Delivering high impact communications in healthcare
- Guides
- 3 Feb 2021
Your COVID-19 vaccine communications plan
- Case Studies
- 3 Feb 2021
Whispir x George Weston customer success story
- Guides
- 4 Feb 2021
Staff and customer feedback form
- Guides
- 4 Feb 2021
Master effective communications in aged care
- Guides
- 4 Feb 2021
Sending SMS messages using web based forms & workflows
- Case Studies
- 16 Feb 2021
Whispir x Golding customer success story
- Case Studies
- 24 Feb 2021
Whispir x AIA customer success story
- Case Studies
- 24 Feb 2021
Whispir x Itel International customer success story
- Case Studies
- 24 Feb 2021
Whispir x M1 customer success story
- Guides
- 25 Mar 2021
A guide to multi-channel marketing for insurance industry leaders
- Quicksheets
- 31 Mar 2021
Reimagining insurance
- Guides
- 6 Apr 2021
The ‘how-to’ guide for automotive digital communications
- Guides
- 14 Apr 2021
How to automate communications and grow your business – for law firms and professionals
- Guides
- 30 Apr 2021
Automated communications for professional services
- Case Studies
- 6 May 2021
Oak Hill x Whispir: Customer success story
- Case Studies
- 21 Jun 2021
How Whispir innovated FPI’s processes through digital connection
- Guides
- 9 Jul 2021
Building a digital transformation strategy for government
- Guides
- 9 Jul 2021
Building a digital transformation strategy for business
- Guides
- 19 Aug 2021
How to improve workforce safety and compliance with the right digital communications technology
- Case Studies
- 3 Sep 2021
FEPOC outperforms industry open rates by 63% with Whispir
- Guides
- 22 Sep 2021
How local governments can scale their digital communications strategy to meet growing population needs
- Case Studies
- 8 Oct 2021
Corovan streamlines shift management process
- Case Studies
- 8 Oct 2021
How uniqueTAXx streamlined and scaled customer communications with Whispir
- Guides
- 20 Oct 2021
Frost & Sullivan: Reimagining Insurance
- Guides
- 26 Oct 2021
Insurance companies: How to boost engagement with your customers and your agent network
- Guides
- 11 Nov 2021
Digital communications: The formula for fast and efficient recruiting, hiring, and retaining
- Case Studies
- 16 Nov 2021
How a major US material manufacturer transformed their recruiting and retention strategy with Whispir
- Guides
- 7 Jan 2022
6 ways to boost employee retention with effective communication
- Guides
- 7 Jan 2022
10 ways better communications improve workforce safety
- Webinars
- 14 Jan 2022
Webinar: Modernizing your communication strategies with Bento HR
- Guides
- 24 Jan 2022
4 steps to providing a seamless recruiting experience
- Guides
- 31 Jan 2022
A guide to multi-channel communication for local government
- Guides
- 11 Feb 2022
Get the candidates you want: drive engagement with the right digital communications tools
- Infographics
- 9 Mar 2022
The new world of digital customer engagement
- Infographics
- 9 Mar 2022
Expand your agency network through digitization
- Guides
- 9 Mar 2022
5 steps to boosting engagement with your policyholders & creating a seamless customer journey
- Guides
- 9 Mar 2022
5 steps to boosting engagement with your insurance agents
- Case Studies
- 31 Mar 2022
How a major utilities provider digitised their communications & saved almost 90% in messaging costs
- Guides
- 14 Apr 2022
How to automate communications and grow your business – for accounting firms and independent bookkeepers
- Quicksheets
- 20 Apr 2022
Fast, seamless onboarding to get you started sooner
- Quicksheets
- 12 May 2022
Digital communication tools for the construction industry
- Guides
- 1 Jul 2022
Insurance Templates Handbook
- Guides
- 1 Jul 2022
Government use cases handbook
- Infographics
- 8 Jul 2022
Insurance distribution success. Accelerated.
- Quicksheets
- 14 Jul 2022
3 Steps to Easy Integrations for CRMs
- Webinars
- 21 Jul 2022
Webinar: Taking the guesswork out of engagement with ANZ Business News
- Infographics
- 2 Aug 2022
Oak Hill Infographic
- Guides
- 2 Aug 2022
Human Resources Templates Handbook
- Guides
- 2 Aug 2022
The 5 best text messages for business SMS marketing
- Case Studies
- 8 Aug 2022
Best Buddies Case Study
- Case Studies
- 11 Aug 2022
How Moreton Bay Regional Council uses bi-lingual messaging to protect their community
- Webinars
- 24 Aug 2022
Webinar: How to run an SMS marketing campaign that converts
- Case Studies
- 24 Aug 2022
How Victoria Police is using Whispir to power an Australian-first initiative
- Webinars
- 25 Aug 2022
Webinar: How Best Buddies increased YoY revenue by 30% with SMS marketing
- Guides
- 19 Sep 2022
Keep employees engaged with these 5 SMS text messages
- Guides
- 21 Sep 2022
5 powerful employee retention ideas that stick
- Infographics
- 29 Sep 2022
SMS vs Email Infographic
- Infographics
- 11 Oct 2022
Score big on employee engagement
- Guides
- 18 Oct 2022
The 2023 SMS Marketing Report & Buyer’s Guide
- Guides
- 18 Oct 2022
Increase SMS opt-ins with these 3 easy steps
- Guides
- 24 Oct 2022
Cost savings with call deflection and IVR
- Quicksheets
- 27 Oct 2022
Security best practices
- Infographics
- 1 Nov 2022
Best Buddies increases YoY revenue with SMS Infographic
- Guides
- 3 Nov 2022
5 sales follow-up strategies that get customers to say yes
- Videos
- 8 Nov 2022
Contact management and distribution lists
- Videos
- 8 Nov 2022
How to use templates
- Videos
- 11 Nov 2022
How to upload a contact
- Videos
- 11 Nov 2022
How to generate a report
- Videos
- 11 Nov 2022
How to set up a distribution list
- Videos
- 11 Nov 2022
How to set up templates
- Webinars
- 18 Nov 2022
Webinar: How to save costs with call deflection and IVR
- Quicksheets
- 21 Nov 2022
Supply chain and logistics mini guide
- Guides, Whitepapers
- 6 Dec 2022
2023 Talent & Retention Guide
- Guides
- 19 Dec 2022
2023 SMS marketing trends
- Videos
- 22 Dec 2022
Platform overview
- Videos
- 22 Dec 2022
Creating and sending messages
- Videos
- 22 Dec 2022
How to send a message
- Quicksheets
- 12 Jan 2023
Contact management & distribution lists: mini guide
- Webinars
- 30 Jan 2023
Webinar: 2023 Talent & Retention – 5 strategies HR teams need to succeed
- Quizzes
- 12 Feb 2023