Industry solutions

- Government

Local government solutions that foster community engagement

With Whispir, you can cut through the noise and reach your constituents on a human level, going beyond the transactional approaches of the past. Our multi-channel platform enables clear community engagement so local governments can reach citizens, and vice versa, when it matters most.

Leveraging Whispir for government

Whispir’s centralized communication platform allows local government officials and agencies to engage citizens with secure email, two-way SMS messages, voice memos, public alerts, video, and more.

With modern digital communications, you can centralize outreach and create direct lines of engagement, automate crisis communications, simplify payment processing, and make connections that are both cost-effective and data-driven to ensure the best results for your efforts.

Key features

Community engagement

Community service & events
Transport & traffic alerts
Citizen feedback via forms & surveys

Crisis communication

Crisis & incident management
OH&S — safety checks
Multi-channel communications

Customer service

Self-service for bills, permits, and licenses
Waste & recycling management
Pet & animal management

Operational securities

ISO 270001 certified
Member of the CyberGRX Exchange
Tier 2 Validated Assessment available

Featured case study

Crisis communications

Crisis communications

Whispir platform used by government agencies for COVID-19 communications

“

The ability to customize the platform to our needs, automating communication by combining SMS, web forms and email was perfect. The new approach saves a lot of time, and our citizens now have an easy, low-touch way to report issues and know their requests will be taken care of.

- Travis Mortimer, City Manager Oak Hill

See what happens when you Whispir

Automation and AI

4 Oct 2018

Industry spotlight: Local government

Trusted by major industries

Industry solutions

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Try Whispir

Tune out the noise and turn up engagement on your next campaign.

We have answers to your questions

We don’t let anything get in the way of good communications. If you’re stumped by something, we can help.

Our best resources to get you started

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Staff and customer feedback form

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Sending SMS messages using web based forms & workflows

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Oak Hill x Whispir: Customer success story

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Frost & Sullivan: Reimagining Insurance

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How a major US material manufacturer transformed their recruiting and retention strategy with Whispir

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Webinars

Webinar: Modernizing your communication strategies with Bento HR

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A guide to multi-channel communication for local government

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5 steps to boosting engagement with your policyholders & creating a seamless customer journey

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5 steps to boosting engagement with your insurance agents

Case Studies

How a major utilities provider digitised their communications & saved almost 90% in messaging costs

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Quicksheets

Fast, seamless onboarding to get you started sooner

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Digital communication tools for the construction industry

Guides

Insurance Templates Handbook

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Government use cases handbook

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Insurance distribution success. Accelerated.

Quicksheets

3 Steps to Easy Integrations for CRMs

Webinars

Webinar: Taking the guesswork out of engagement with ANZ Business News

Infographics

Oak Hill Infographic

Guides

Human Resources Templates Handbook

Guides

The 5 best text messages for business SMS marketing

Case Studies

Best Buddies Case Study

Case Studies

How Moreton Bay Regional Council uses bi-lingual messaging to protect their community

Webinars

Webinar: How to run an SMS marketing campaign that converts

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Webinars

Webinar: How Best Buddies increased YoY revenue by 30% with SMS marketing

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5 powerful employee retention ideas that stick

Infographics

SMS vs Email Infographic

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Score big on employee engagement

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The 2023 SMS Marketing Report & Buyer’s Guide

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Cost savings with call deflection and IVR

Quicksheets

Security best practices

Infographics

Best Buddies increases YoY revenue with SMS Infographic

Guides

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Videos

Contact management and distribution lists

Videos

How to use templates

Videos

How to upload a contact

Videos

How to generate a report

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How to set up a distribution list

Videos

How to set up templates

Webinars

Webinar: How to save costs with call deflection and IVR

Quicksheets

Supply chain and logistics mini guide

Guides, Whitepapers

2023 Talent & Retention Guide

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2023 SMS marketing trends

Videos

Platform overview

Videos

Creating and sending messages

Videos

How to send a message

Quicksheets

Contact management & distribution lists: mini guide

Webinars

Webinar: 2023 Talent & Retention – 5 strategies HR teams need to succeed

Quizzes

Digital Maturity Assessment