The key to a good relationship? Communication.
Help your agents build strong and lasting connections with their clients.
Have confidence that agents are selling the latest products and policies
To win new business, upsell, and retain clients in a competitive insurance market, you need to enable agents with fast, personalized communications and tech that provide an excellent customer experience. Plus, you need to be sure all of your insurance agents are communicating the latest on-brand products and policies.
Reach more contacts and grow your subscriber base like never before
With Whispir, your team will get every tool and automation they need to reach and engage clients instantly – via SMS, email, video, voice, social, and more.
- Leverage insurance SMS marketing to build and nurture your client pipeline with pre-built, branded campaigns.
- Boost client acquisition rates and customer upsells by automating every step of your communication strategy – to include product and policy updates, special offers, and renewal notifications.
- Win the market with a mobile-first experience – from omnichannel capabilities to self-service tools and instant support.
Convert more leads and transform client relationships with insurance SMS
Insurance SMS enables agents to communicate more effectively with new leads, increase retention, and grow customer lifetime value by meeting – and exceeding – their expectations.
With Whispir, your agents can send bulk SMS with personalized information, and you can leverage two-way text messaging. This allows clients and agents to conduct mobile conversations where they can schedule appointments, ask questions, give feedback, and much more.
*Currently available in countries such as Australia, New Zealand and Singapore.
Open rates with an average response time of 90 seconds
Of texts sent are read within 3 minutes
Mobile connections in Southeast Asia
Higher response rates (vs email)
Provide a fast, personalised experience that keeps them coming back
From leveraging insurance marketing to sell new products to updating policy offerings, enable your agents to create a thoughtful and engaging journey that increases customer interactions. And, you can automate that journey with intelligent triggers that take work off busy agents and provide an instant, positive experience for policyholders. For example, agents can send personalized policy offers to seal the deal or automatically send billing reminders near a payment due date.
Send messages that keep audience members engaged with interactive, configurable microsites that reflect the corporate identity of your company. Insurance agents can then personalize your microsites for a specific client, location, agent, or any other criteria – and keep customers informed and converting.
The cornerstone of amazing insurance customer experience? Immediate assistance – no waiting on hold, no time wasted to get help.
Whispir provides seamless workflows that help insurance agents engage with customers automatically – before, during, and after business hours. From providing in-message links to commonly asked questions to directing users to a microsite where they can find more information and make requests, and even escalating messages to a live-representative during times of emergency – Whispir helps you deliver superior customer service from start to finish.
We don’t stop at insurance SMS
To land and retain policyholders, agents need more than just tools at their disposal – they need multiple channels, too. After all, whereas one customer may prefer SMS, another may only choose to do business over email. With today’s accessibility, your agents may never speak to a person on the phone, so offering a suite of options is ideal to personalizing their journey.
Whispir is an omnichannel solution that delivers communications via SMS, email, voice, video, social, and more.
Tune out the noise and turn up engagement on your next campaign. Try Whispir.
How Whispir works for you and your agents
Contact hard to reach prospects and clients
Empower agents to reach prospects and clients where they are. Send personalised messages delivered across multiple channels – SMS/WhatsApp, email, social, video, voice, and more, to significantly increase the rate that clients engage and purchase.
Deliver a unified customer experience
Create customizable templates and messages before agents go to market and when things change- that way, they always deliver up-to-date branding, product, and policy information.
Boost new client acquisition rates
In a fraction of the time it would take to make a phone call, an agent can reach multiple prospects with a personalized message. Potential clients won’t see each other’s contact information and they can reply directly, making it feel like a private conversation
Automate up-sells and renewals
By automating the delivery of product and policy updates, special offers, and renewal notifications; your agents can communicate with customers through the channels they engage with the most.
Nurture future clients
To consistently achieve revenue targets, agents need to nurture a healthy pipeline of future clients. They can do this by building a database of opted-in contacts and nurturing them with automated message campaigns.
Respond to prospect and client inquiries instantly
Get back to prospects and customers immediately. With triggers, you can automatically respond to common questions and requests for information.
Enable mobile conversations with two-way SMS*
Two-way text messaging allows clients and agents to conduct mobile conversations where they can schedule appointments, ask questions, give feedback, and much more.
Receive customer referrals and reviews
To grow their network agents can ask clients for introductions or for positive reviews. Agents can send a quick text, email, or social message with links that the client can pass along or use to submit a review.
Know your metrics in real-time
Stay on top of the performance of your internal and outbound communications to refine and optimize them with real-time insight into engagement levels, action and response rates, and more.
No coding needed, ever
Empower one agent to do the work of many. Whether it’s creating captivating emails, setting up branded payment portals, or sending rich text messages that link to personalized microsites, no coding is required.
Predefined workspaces keep teams organised
Allow multiple teams and agents throughout your organization and network to manage their communications and contacts within one integrated platform, by giving them separate work spaces that are predefined.
Differentiate your business with branded microsites
Build brand awareness through configurable microsites that reflect the corporate identity of your company. You can then personalize it for a specific client, location, agent, or any other criteria- customers will never see the Whispir name.
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"The Whispir platform delivers frictionless and secure end-to-end experiences throughout the purchasing lifecycle, both online and offline, as well as enables insurers to understand policyholder needs and engage with them accordingly. Through the Whispir platform, my messages have been garnering more than 70% response rates as compared to the industry average of 45% and this straight-through communication contributed to one of our largest agency kickoff turnouts at the start of 2020.
- Mark Kearney, CEO & Founder, Itel International
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Talk to an expert
If you’d like to see how easy Whispir makes message building, we’d be happy to walk you through a demonstration.
We have answers to your questions
We don’t let anything get in the way of good communications. If you’re stumped by something, we can help.
