Creating a better communications journey by combining SMS messages with web-powered forms
As the global business landscape continues to digitize and innovate, organizations are increasingly in the need of easy-to-use, yet sophisticated communications solutions. Text is one such way.
Leveraging universally familiar technologies is the surest way to get your new message across, at scale, to your people. SMS (short code messaging) is a universal tool that can be incredibly useful in business by delivering a direct message to the right recipient at the right time. However, on its own, it presents a limited customer journey.
By integrating SMS and web-powered forms and microsites, you can make your messaging funnel and tactics impactful. And therefore, meaningful. Aiding your ability to create new conversations that are personalized and engaging across all customer journeys.
This is where Whispir comes in.
Using our cloud-communications workflows studio, you can create workflows on your desktop that harness the ability to send and receive messages to and from customers via SMS, which can include further links such as URLs to purpose-built landing pages. This provides your audience with a dynamic, interactive layer to your communications.
Elevate your text messages and emails by connecting them to our rich web pages.
Webform to SMS:
Using Whispir’s workflow studio, you can tap into the power of cloud communications with easy-to-build workflows using the intuitive drag-and-drop studio interface. This allows you to build a number of message types.
As one of Whispir’s prebuilt templates on offer, you can create a customized web form for your contact list to complete and then send along the journey you create using the workflows studio.
You can also create pathways where your users complete additional web forms, respond in an SMS message field, and even create custom web pages where your audience can land and engage with your organization.
With Whispir’s workflow studio, businesses and organizations of any size can create dynamic and intelligent journeys filled with personalized, individual messages by taking advantage of established technologies such as SMS and microsites.
“Using Whispir's workflows studio, organisations can create sophisticated workflows which are capable of sending multiple customized messages to various audiences instantly. It's easy to use, customisable and drastically reduces overheads by providing staff with a cloud-based platform eliminating the need for mobile devices and multiple platform subscriptions.”- Jesse Chelin, Whispir Product Manager, Whispir
- Jesse Chelin, Whispir Product Manager, Whispir
You can also learn more about Whispir's workflow studio here.