- Small business

Helping small businesses get their message out via meaningful communications

Delight your customers with better experiences, delivered through Whispir’s communication platform designed for small businesses.

Purpose-driven 
SMS messages, emails & more for small businesses

The ideal way to foster genuine connections and build trust with customers is to engage with them on the channels they prefer. Send text messages, emails, and more using one centralized, easy-to-manage communications platform, and achieve engagement like never before.

Personalization ensures you maintain the personal touch your customers know and love you for, while intuitive automation gives you back more time to do what you do best. Whispir is the ultimate solution for small businesses wanting to connect with customers in new and impactful ways.

Key features

Customer engagement

  • Two-way messaging
  • Personalized communications
  • Ready-to-use branded templates

Internal communications

  • Shift notifications and scheduling
  • Internal memos
  • Worker check-ins

Customer service

  • Feedback and customer surveys
  • Incident reporting
  • Call center deflection

Operational processes

  • Capacity planning
  • Shift planning
  • COVID-19 safety and compliance management
Best practices

Advanced Marketing Solutions: Engage Your Customers Better

I chose Whispir because it was easy to use, trusted in the industry and had both SMS and email automation to reach my clients and team.

- Derek Merdinyan, Founder, Video Igniter
Advanced Marketing Solutions: Engage Your Customers Better
Customer Engagement
HR

Trusted by major industries

Try Whispir

Tune out the noise and turn up engagement on your next campaign.

We have answers to your questions

We don’t let anything get in the way of good communications. If you’re stumped by something, we can help.

Our best resources to get you started

Workflows call center service management
Agile communications tactics for law enforcement services
Master effective communications in a crisis
Whispir solutions suite for talent recruitment and communications professionals
Delivering high impact communications in healthcare
Your COVID-19 vaccine communications plan
Whispir x George Weston customer success story
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How Whispir innovated FPI’s processes through digital connection
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Frost & Sullivan: Reimagining Insurance
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Digital communications: The formula for fast and efficient recruiting, hiring, and retaining
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5 steps to boosting engagement with your policyholders & creating a seamless customer journey
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How a major utilities provider digitised their communications & saved almost 90% in messaging costs
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Fast, seamless onboarding to get you started sooner
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Insurance Templates Handbook
Government use cases handbook
Insurance distribution success. Accelerated.
3 Steps to Easy Integrations for CRMs
Webinar: Taking the guesswork out of engagement with ANZ Business News
Oak Hill Infographic
Human Resources Templates Handbook
The 5 best text messages for business SMS marketing
Best Buddies Case Study
How Moreton Bay Regional Council uses bi-lingual messaging to protect their community
Webinar: How to run an SMS marketing campaign that converts
How Victoria Police is using Whispir to power an Australian-first initiative
Webinar: How Best Buddies increased YoY revenue by 30% with SMS marketing
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5 powerful employee retention ideas that stick
SMS vs Email Infographic
Score big on employee engagement
The 2023 SMS Marketing Report & Buyer’s Guide
Increase SMS opt-ins with these 3 easy steps
Cost savings with call deflection and IVR
Security best practices
Best Buddies increases YoY revenue with SMS Infographic
5 sales follow-up strategies that get customers to say yes
Contact management and distribution lists
How to use templates
How to upload a contact
How to generate a report
How to set up a distribution list
How to set up templates
Webinar: How to save costs with call deflection and IVR
Supply chain and logistics mini guide
2023 Talent & Retention Guide
2023 SMS marketing trends
Platform overview
Creating and sending messages
How to send a message
Contact management & distribution lists: mini guide
Webinar: 2023 Talent & Retention – 5 strategies HR teams need to succeed
Digital Maturity Assessment