How Queensland Health used digital communications to manage COVID-19
Delivering instant, automated, and engaging communications in a health pandemic
At the advent of COVID-19, a team of specialised contact tracers was able to track and contact all positive cases across Queensland manually. However, with case numbers rapidly on the rise, Queensland Health recognised this wasn't a sustainable solution.
Using our multi-channel communications platform, Queensland Health was able to tap into a digitised solution that helped them:
Survey positive cases quickly, easily, and at-scale
Integrate with pathology results to automatically trigger relevant communications
Save significant time and money by automating all messaging
To learn more, download our free Queensland Health customer story.