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Industry solutions - Emergency services

Timely and dependable crisis communication when you need it most

When time is of the essence, Whispir’s robust communication capabilities ensure emergency service crews can swiftly and effectively connect with their communities.

Ensure public safety through real-time & purposeful communication

When disasters and disruptions occur, emergency services need to be able to communicate with their communities. That’s why having a crisis communication plan in place and ready to action on is paramount to effective public safety. 

Whispir helps emergency service crews connect with members of the public at scale. Pre-approved templates make it possible to quickly create and send messages across multiple channels including — SMS, voice, social, and email. Automated conference bridging allows you to field large volumes of calls and connect people appropriately. Real-time reporting lets you know when your messages have been received, opened, and even actioned. Geolocation allows you to trigger automated messages and workflows based on citizen location and disaster impact area. All of this leaves you with more time to focus on what’s important.

Key features

  • Crisis communications

    • Crisis and incident management

    • Emergency response

    • Real-time citizen updates

  • Community communication

    • Patient transport details

    • Public safety and events

    • Community outreach

  • Geolocation

    • Pre-defined location triggers

    • Real-time response/check-ins

    • Simplified mapping module

  • Operational continuity

    • OH&S

    • BCP and systems security

    • Shift management

The work that Whispir did to effectively go back and redesign a few critical errors was incredible. Right up to the day it was delivered - and it worked perfectly. We couldn’t have asked for a better job, to be honest.
- Clint Sommers, Business Analyst, New Zealand Police
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Real world applications