Our library of research-driven guides is designed to help industries leverage digital communications in intelligent ways that reach and engage more audiences.

2023 SMS marketing trends
2023 SMS marketing trends
Talent acquisition whitepaper
2023 Talent & Retention Guide
5 sales follow-up strategies that get customer
5 sales follow-up strategies that get customers to say yes
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Cost savings with call deflection and IVR
Message technique in business
Increase SMS opt-ins with these 3 easy steps
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The 2023 SMS Marketing Report & Buyer’s Guide
5 powerful employee
5 powerful employee retention ideas that stick
Keep employees engaged with these 5 SMS messages
Keep employees engaged with these 5 SMS text messages
5 best SMS text messages you should be using
The 5 best text messages for business SMS marketing
Human Resources Templates Handbook
Local government
Government use cases handbook
How to automate communications and grow your business
Insurance Templates Handbook
Energy and utilities recruiting
4 steps for energy and utility companies to provide a seamless recruiting experience
automating communications
How to automate communications and grow your business – for accounting firms and independent bookkeepers
Boost engagement with agents
5 steps to boosting engagement with your insurance agents
Boost engagement with customers
5 steps to boosting engagement with your policyholders & creating a seamless customer journey
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Get the candidates you want: drive engagement with the right digital communications tools
Multi channel communication
A guide to multi-channel communication for local government
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4 steps to providing a seamless recruiting experience
10 ways better communications improve workforce safety
10 ways better communications improve workforce safety
Employee retention tips
6 ways to boost employee retention with effective communication