Keep your citizens close by staying in touch.
When local governments prioritize customer service, they attract more residents, visitors, and businesses because people know their needs matter. Better communication creates stronger cities and towns. Our platform makes it easy for local governments to understand citizens’ needs, and engage with them accordingly.
Successful local governments depend on instant citizen interaction.
Whispir gives you the tools you need to send fast and effective digital communications that reach citizens where they’re most likely to engage
Omnichannel:
Connect with more citizens
Boost community engagement
Contact Management:
Capture citizen contact information with a quick, automated signup process
Use distribution lists to send relevant outreach
Automation:
React and reach out with timely messages
Save on resources and reduce admin time
Save resources and reduce admin time with smart automations
Whispir creates efficiencies for local leaders at all levels – transforming the way citizens connect with their government and surrounding communities. Our all-in-one, cloud-based platform makes it easy to communicate with citizens while providing automated processes that make life easier for clerks, communications managers, PIOs, and CIOs.
The features that get the job done
Contact API and distribution lists
Seamlessly import your contact lists and data from existing systems, then send messages to unique, segmented distribution lists.
Rich message microsites
We’ve made it fast and simple to create and send citizens to customized, branded landing pages where they can accomplish what you need them to.
Unique workspaces
Enable multiple teams to work efficiently by providing separate Workspaces tailored to their projects and needs.
Crisis communications
When disasters and disruptions occur, local govs need to be able to reach their citizens with timely, accurate, and purposeful communications. Whispir provides pre-approved templates, smart automation, geolocation, and more to quickly create and send messages across multiple channels in real-time.
"Whispir’s onboarding process was simple and fast. The ability to customize the platform to our needs, automating communication by combining SMS, web forms, and email was perfect. The new approach saves the Oak Hill team a lot of time and our citizens now have an easy, low-touch way to report issues and know their requests will be taken care of.
All the tools local government teams need. All on one platform.
Contacts API
Import, segment, edit, and manage citizen contact information in one place. Our Contacts API lets you import contacts from existing systems and automatically segment contact lists.
Customizable templates
Easily create communications with pre-built, drag and drop templates that deliver consistent branding and are always personalized.
Automated workflows
Prepare a quick journey or build multi-step conversations that foster intuitive, thoughtful citizen experiences with automated message workflows that can be triggered by a citizen’s response, action, and more.
Citizen distribution lists
Segment the members of your community based on relevant demographics, to truly connect and engage with individuals. Utilize data from segmented groups to better understand what is and isn’t working, and adapt your communications accordingly.
Real-time data
Get the insights you need to optimize your citizen communications. With real-time performance data, you can monitor results like messages delivered, open rates and more to quickly refine your approach and improve your overall engagement.
Geolocation for urgent updates
Geolocation tools reach citizens where they are, including those in impacted areas during times of crises – with the ability to outline areas of importance and direct unique, targeting messaging when it’s most critical.
Unique workspaces
Keep your communication programs and messages organized with predefined workspaces for different teams and job functions on one integrated platform.
Custom microsites
Deliver a unified experience to your constituents with personalized microsites that reflect your city or town’s brand.
Two-way conversations
Effective communication goes both ways. Receiving feedback from citizens and responding to them in real-time is crucial.
Alerts and notifications
Send emergency alerts, make announcements, send event invitations, or ask for volunteers. Reach citizens in an automated, easy, and compliant way.
No coding needed, ever
You don’t need technical skills to complete the task. Whether it’s creating captivating emails, setting up branded payment portals, or sending rich text messages that link to personalized microsites, no coding is needed.
Launch in 1 day
Set up the Whispir platform and start sending omnichannel communications in less than one day.
Tune out the noise and turn up engagement on your next campaign. Try Whispir.
Choose the plan that’s right for you
GROWTH
$149
/month
Features include:
- Rest API, SMS, Email, Landing pages and forms
- 3 users
- 5 workspaces
Accelerator
$499
/month
All Growth features, plus:
- Location-based messaging
- Contacts API for CRM and directory integrations
- 5,000 messages per month
Enterprise
$999
/month
All Accelerator features, plus:
- Location-based messaging
- Advanced automation features
- Contacts API
Platinum
Contact Us
All Enterprise features, plus:
- Voice messaging
- Unlimited users
- Unlimited workspaces
Not sure what plan you need, or want to talk through a custom quote? We're here to help.
Our solutions help organizations of all sizes humanize their communication
