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Industry solutions - Energy and utilities

Keeping communities up and running with essential utility and energy solutions

Whispir empowers utility and energy organizations to transform their communications with personalized, automated, and resilient workflows, two-way communications, and streamlined business channels.

Keep every stakeholder safe and connected

Plan for the unexpected with Whispir’s suite of capabilities – designed to help mitigate risk, reduce incident impact, keep teams connected, and drive a greater customer experience.

Our integrated communications platform allows critical service teams to react fast and
efficiently through multiple channels to reach audiences where they work and live. Plus, our automated workflows enable company-wide updates without the need for a lengthy crafting process, while keeping you compliant with full audit trails.

Key features

  • Workforce management

    • Remote or lone worker check-in

    • Onboarding, induction & compliance

    • Shift & work notifications for mobile workforces

  • Business continuity

    • IT service management

    • Automated advisory notices

    • System outage & update communications

  • Crisis communications

    • Customer incidents & servicing

    • On-site consultation scheduling

    • Multi-channel messaging for SMS, email, and more

  • Operational communications

    • OH&S - safety checks for compliance

    • Secure two-way communications

    • Mass notifications for internal & external members

The Whispir platform also provides complete accountability and auditability with uninterrupted audit trails and real-time reporting of communications, even when accessed from mobile devices.
- David Sandery, Senior Project Manager, Essential Energy
Essential Energy logo on a transparent backdrop.

Real world applications

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